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Frequently asked questions about mobile payments

In our modern world most people are very comfortable using their smart phone for just about anything. However when it comes to using a mobile device for digital payments they may have some concerns. These concerns may be due to a low understanding about what mobile payments are, the security of payments or how it is different to using a traditional credit card merchant facility. To give you the tools to discuss these concerns with your clients we have outlined some of the common questions you might be asked you when you offer a mobile payment option at the point

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Taking Card Payments over the Phone with PayNow

Let’s face it, doing business over the phone is convenient for both the customer and you as the business owner. It’s a quick and easy way to exchange card information and complete the transaction. The easier you make it for customers to pay, the more sales you can complete and the more successful your business will be. Which businesses benefit from taking card payments over the phone? In general all businesses can benefit from offering card payments over the phone. However it is especially successful if: Your customers don’t visit you or your premises in person due to remoteness or

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Reducing Disputes and Fraud with PayNow

The best way to reduce the risk of disputed and fraudulent online payments in your business is to take steps to prevent them from happening at all. There are a number of effective dispute and fraud prevention strategies built into the PayNow app and the Stripe processing platform however you can also take action to reduce your risk in this area when dealing with your customers. Collect as much payment information as possible Firstly, you should always ensure you collect as much payment information as possible when processing payments, including customer name, email address, CVC number and billing address (zip

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Creating Goals for your Business this Financial Year

Most small business owners would agree that goal setting is integral to business success, however in reality, not many have concrete goals written down to help guide their business from year to year. At any stage of the business lifecycle goals are needed to keep your business moving forward and growing, sustaining motivation through achievement of objectives and tracking and celebrating successes. Goal setting doesn’t need to be a long and complicated process. At the heart of it, a goal is simply something to aim for. By going through the process of setting goals (or things to aim for) you

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Customer Spotlight: T. Woods Plumbing

Meet Tony Woods – plumber for the people! No one really notices the plumbing in their house until it stops working. Tony Woods has been in the plumbing industry for over 20 years installing, maintaining and repairing residential pipes for bathrooms, kitchens and home drainage. As a small owner operator business Tony usually works on his own to service his local clients. He maintains a steady flow of work throughout the year and many of his clients contact him after being recommended by previous clients. We caught up with Tony to find out more of his story, and to see how

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Australian End of Financial Year Checklist

With less than a month to go before the end of the 2017/18 Financial Year it’s time to get your business in order. At this time of year many small businesses finalise their bookkeeping, prepare for their tax returns and start planning for the financial year ahead. We’ve put together an End of Financial Year Checklist to help. Here are some of the important tasks you should consider for your business: Outstanding Debtors Follow up any outstanding invoices especially those that are overdue. Speak to your tax advisor, as you may be able to write off any debtors or assets

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Let Your Customers Know You Take Card Payments

With customers expecting more diverse payment options, we wanted to make sure that we provided a way for you to let your customers know that you accept card payments. We’re aware that our users use our app across a diverse range of segments. We looked into the idea of providing plaques or hard-signage, but realised that in the end, the person who knows your business best is you! That’s why we’ve designed a simple, standard-format sign that you can display at your business in the most effective way possible. Click here to download PDF. As always, if you have any

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PayNow Adds Fingerprint Login

At PayNow we are constantly looking for ways to make our mobile payments app more convenient, efficient and secure. Today, we are pleased to announce the release of fingerprint login into the PayNow app. What is Fingerprint ID? Many of the latest smartphones and devices enable Fingerprint ID which involves placing a finger or thumb on a camera sensor which registers the fingerprint on the device to allow access. This type of technology was created to protect sensitive data as is considered more robust than the traditional code access. Now when you use the PayNow app you can use Fingerprint

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Optimise your Mothers Day market stall

Mothers Day was officially declared to be the second Sunday in May in the United States in 1914 after long campaigning from a peace activist named Ann Jarvis who cared for wounded soldiers during the American Civil War. It was not until 1924 that the first Mother’s Day was held in Australia. From the early 1920’s the commercialization of Mother’s Day began to grow and it is now considered one of the biggest trading events of the year.  Close to $2billion dollars is spent in Australia, 1.4 billion pounds in the United Kingdom and $21.4billion dollars in the United States

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The popularity rise of mobile payments

Our fast-paced, on-demand life styles are fuelling the popularity of fast and convenient mobile payments like we have never seen before. As mobile technology advances, countries all around the world are embracing mobile payments at phenomenal rates. What are mobile payments? Instead of paying for purchases via cash or physical credit cards, mobile payment technology allows you to do so digitally. Mobile payments are regulated transactions that take place digitally through a mobile device. Mobile payments can be used at physical businesses or for peer to peer transactions. At a physical business you are using a mobile device app to

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Customer Spotlight: Lavenlair Farm

From tech to agri-business: meet Diane & David, lavender farmers! Diane and David quit their city jobs to make a go of agri-business, now proud owner/operators of a lavender farm! They sell a range of boutique products both online, and at market locations in the surrounding area. Lavenlair farm is a beautiful and relaxing spot located in the rolling hills of the Champlain Valley of New York, USA.  We caught up with Diane to find out more of their story, and to see how they’re using PayNow in their business. Tell me more about Lavenlair Farm? Lavenlair Farm is an

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Why We Changed Our Pricing Model

Our pricing is changing It’s no secret that the PayNow team are big fans of Stripe! We launched our app two years ago because we needed a way to process mobile payments, and thought that others might too. Today, many thousands of merchants use our application on a daily basis. We are thrilled that so many customers are choosing to use PayNow, however, our team spends many hours each day helping our customers get the most out of their Stripe payment processing. Due to the increasing workload, we’re announcing a pricing change today that will enable us to continue to

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App technology for NGOs

There’s a lot of pressure for non-profit organisations to get on board the technology train, and so often that comes down to the cheerful exclamation, “Let’s create our own app!” Everything sounds great at first; the CEO is starry-eyed, your marketing guy espouses the virtues of leveraging a hot new technology, everyone is super excited at the prospect of finally being able to say, “Guess what… we have an app for that!” Continue reading

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4 Significant Mobile Payment Trends in 2017

The rise in ownership and usage of mobile devices has led to the introduction of convenient services, such as mobile payment solutions that allow users to make payment transactions via their smartphones. Mobile technology are now being used by enterprises and banks to maximise the Internet of Things to widen their market reach and provide clients with a fast and convenient payment option. By 2020, mPayment technology will be a standard mode of payment. According to research conducted by Visa, customers will be more comfortable using their mobile devices in paying at physical stores and virtual shops and could potentially

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PayNow mentioned by Mike Gingerich

PayNow was mentioned in a couple of articles by Mike Gingerich when discussing options for Taking stripe payments in person and the fact that Stripe turns cell phones into cash registers. We’re grateful that our app is being noticed and highlighted as a recommended option for Stripe users. Thanks Mike!

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You Can Now Use Your Stripe Account With Your Phone For Point Of Sale Credit Card Payments

Did you realise that if you have an active Stripe account you can use it to also take mobile payments on the go via your phone? You can use your Android or iOS device with PayNow and start making payments within minutes. The app also uses NFC technology to make payments as easy as tapping the payer’s card against your phone. PayNow links to your Stripe account and allows you to take payments just as if they were on your website. They all go via the same dashboard and into the same nominated bank account. Our app only charges 10

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Cell Phone Credit Card Processing For Small Businesses

PayNow for Stripe is a solution that helps small businesses accept credit card payments from their mobile cell or smart phone. It allows you to avoid the need for buying payment processing terminals and the monthly fees. You do however require a Stripe account, which is free to set up and can allow you to process payments directly from your phone to your bank account within days. Some of the more popular industries that use our app are: Massage therapy Taxi & Private Chauffeur Photographers Breweries Retail stores Fitness trainers & personal trainers Travel companies Event companies And many more!

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Trash your cash, but is plastic fantastic?

Trash your cash, but is plastic fantastic? Growth in mobile smartphone payments is clear. We all know that cash is becoming more and more obsolete in this modern age where digital payment technology and apps, like PayNow for Stripe, rule the roost. In fact, recent studies show that cash purchases in developed countries such as Canada will account for as little as 10% of money spent in 2030. These trends are most noticeable in young age brackets, where as much as 47% of people say they would use a mobile wallet if it was accessible on their current phone. Consistent

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