Need help with the PayNow app? You’re in the right place!
Stripe can automatically send email receipts after a successful payment. To switch this functionality on, visit the email receipt settings screen in your Stripe dashboard.
You can select which language to use for receipts in your email receipt settings and upload a custom logo in the branding settings. Receipts also include any public information that you have specified in your email receipt settings, such as your phone number or website address.
Stripe uses your logo’s colours to automatically set the optimal header colour for your receipts, though you can override this by providing a hexadecimal (hex) number. The largest file size permitted for a custom logo image is 512KB. For best results, we recommend that your logo is a square image larger than 128 x 128 pixels. JPG, PNG, and GIF file types are supported.
You can preview your changes in real-time within the Dashboard. To see how a receipt looks when it is sent, click Send test email… to send yourself a test receipt.
Sam Lander is a Director of PayNow, and manages the company's commercial interests. A lawyer by profession, Sam's calm, perceptive and practical leadership ensures the PayNow team moves ever forward.